News: "PINNACLE: SECURING HOPE" program offers assistance to local and international communities in 2010 READ
Latest NewsPinnacle Security's "Pinnacle: Securing Hope" Program Offers Assistance to Local and International Communities in 2010Program Enables Delivery of $300,000 in Funds, Goods, ServicesOREM, UT - (January 13, 2011) - Pinnacle Security, a leader in the North American residential security market, today announced the conclusion of the inaugural year of its philanthropic program, "Pinnacle: Securing Hope." The program, initiated in the fall of 2010 to formalize the many charitable endeavors already in progress at Pinnacle, included becoming the first corporate sponsor for Sustain Haiti, a locally based NGO, holding a 5K race to benefit the organization, sending relief teams to a community in Honduras and holding a food drive for the Community Action Food Bank in Utah. The company collected more than 40,000 pounds of canned goods. "Our 'Pinnacle: Securing Hope' program is a natural extension of our commitment to serving communities across the continent," said Steve Hafen, COO, Pinnacle Security. "We are pleased with the effort and dedication our employees have shown throughout the year and are already planning the activities and opportunities for continued service in 2011." This month, Pinnacle relief teams will travel to Haiti in order to implement plans that were funded by activities in the fall. Later in the year, other Pinnacle groups plan to take a relief trip to Africa. "We always have more people who want to get involved than the programs can possibly involve," said Stuart Dean, Vice President of Communications, Pinnacle Security. "It is evidence of the caliber of people we have at Pinnacle. We are pleased at the level of involvement we had in 2010 and expect it will only increase in the coming year." Click here for more information on the "Pinnacle: Securing Hope" program. Pinnacle Security Completes Successful Two-Week Philanthropic Campaign in HondurasCompany Employees Volunteer Time and Money to Bring Support to Honduran FamiliesOREM, UT - (December 21, 2010) - Pinnacle Security, one of the nation's leading home security providers, today announced the successful completion of a two-week philanthropic tour as part of its "Pinnacle: Securing Hope" initiative. The tour involved 80 employees from Pinnacle's Canadian division who volunteered a total of $250,000 in time and supplies to build homes, create infrastructure and provide essential supplies for families in Honduras. "When we presented our employees with the opportunity to participate in this kind of project, we were overwhelmed with volunteers," said Stuart Dean, Vice President of Communications, Pinnacle Security. "That response speaks to the kind of people we have at Pinnacle. We are proud to continue our 'Pinnacle: Securing Hope' program and anticipate many similar endeavors in the near future." Teams of Pinnacle volunteers constructed four homes during the two week period. Additionally, volunteers purchased and delivered supplies to a number of homes in the village, installed solar panels and introduced electricity into eight homes. In some instances, the electricity installed was the first residents had ever seen. "This was an extremely rewarding trip," said Graham Wood, Division Vice President of Sales, Pinnacle Security, Canada. "We were so pleased to be able to work with the community in such a meaningful way and are glad to be part of an organization that fosters and supports humanitarian opportunities." The group plans to visit Africa next year to provide the same type of donations and services. UPDATE: Pinnacle Security's "Pinnacle: Securing Hope" Program to Hold Food Drive to Benefit the Community Action Food BankCompany Invites the Public to Bring Donations; 1320 KFAN Radio to Broadcast From Pinnacle HeadquarterOREM, UT - (December 7, 2010) - Pinnacle Security, a leader in the North American residential security market, today announced, as part of its philanthropic initiative "Pinnacle: Securing Hope," it is holding a food drive to benefit the Community Action Food Bank, the second largest food bank in Utah. The food drive began Saturday, December 4 and will go through December 9. Pinnacle Security invites the public to join them in support of the food bank by bringing donations to Pinnacle Security headquarters at 1290 Sandhill Road in Orem. 1320 KFAN Radio will hold a live remote from the Pinnacle Security headquarters on Wednesday, December 8 from 1-3pm to encourage donations to the food bank. There will be prizes including tickets to the Utah Jazz game that evening where they will play the Miami Heat. "The difficult economic environment has created an increased need that we hope to help address," said Stuart Dean, Vice President of Communications, Pinnacle Security. "With many more families looking to food banks to help them through the season, we knew the Community Action Food Bank was a place Pinnacle could provide some relief. We are proud to be able to continue our 'Pinnacle: Securing Hope' program with this food drive." Pinnacle Security's "Pinnacle: Securing Hope" program was formalized this fall to give additional structure and support to activities already in progress. Since that time, Pinnacle has collected funds through employee donations as well as hosting a 5K race to benefit Sustain Haiti, a locally-based NGO that provides financial assistance as well as rebuilding teams in Haiti. Additionally, employees have recently returned from a service trip to Honduras where teams helped build several homes, install electricity and plant trees. Click here to learn more about Pinnacle's "Pinnacle: Securing Hope" initiative. Pinnacle Security's "Pinnacle: Securing Hope" Program to Hold Food Drive to Benefit the Community Action Food BankCompany Invites the Public to Bring Donations; 1320 KFAN Radio to Broadcast From Pinnacle HeadquartersOREM, UT - (December 7, 2010) - Pinnacle Security, a leader in the North American residential security market, today announced, as part of its philanthropic initiative "Pinnacle: Securing Hope," it is holding a food drive to benefit the Community Action Food Bank, the second largest food bank in Utah. The food drive began Saturday, December 4 and will go through December 9. Pinnacle Security invites the public to join them in support of the food bank by bringing donations to Pinnacle Security headquarters at 1290 Sandhill Road in Orem. 1320 KFAN Radio will hold a live remote from the Pinnacle Security headquarters on Wednesday, December 8 from 1-3pm to encourage donations to the food bank. There will be prizes including tickets to the Utah Jazz game that evening where they will play the Miami Heat. "The difficult economic environment has created an increased need that we hope to help address," said Stuart Dean, Vice President of Communications, Pinnacle Security. "With many more families looking to food banks to help them through the season, we knew the Community Action Food Bank was a place Pinnacle could provide some relief. We are proud to be able to continue our 'Pinnacle: Securing Hope' program with this food drive." Pinnacle Security's "Pinnacle: Securing Hope" program was formalized this fall to give additional structure and support to activities already in progress. Since that time, Pinnacle has collected funds through employee donations as well as hosting a 5K race to benefit Sustain Haiti, a locally-based NGO that provides financial assistance as well as rebuilding teams in Haiti. Additionally, employees have recently returned from a service trip to Honduras where teams helped build several homes, install electricity and plant trees. Click here to learn more about Pinnacle's "Pinnacle: Securing Hope" initiative. Pinnacle Security Named to Mountain West Capital Network's List of Fastest Growing Companies in UtahCompany Ranks No. 13 in Revenue Growth and No. 41 in Overall GrowthOREM, UT - (November 22, 2010) - Pinnacle Security, one of the nation's leading home security providers, today announced its inclusion in the 2010 Utah 100 Awards Program, with a ranking of 13 for revenue growth and 41 for overall growth. The list represents a comprehensive look at small business growth throughout the state of Utah. "We are pleased to have our growth recognized by Mountain West Capital Network," said Kelly Walker, CEO, Pinnacle Security. "With our relationships with the best manufacturers, including GE Security and Honeywell, our strong private equity partner Golden Gate Capital, and our commitment to superior customer service, we are well-positioned to continue to capture market share and advance in the industry." Along with overall growth, Pinnacle Security has secured a ranking at 13 for revenue growth. The company's success has been energized by rolling out new products and improving the infrastructure throughout the business. "Utah has a thriving entrepreneurial community and we're pleased to list Pinnacle Security as one of the top 100," said Steven Stauffer, MWCN Utah 100 chairman and audit partner at Grant Thornton. "Pinnacle Security, along with other listed companies, has managed to keep growing despite challenging economic conditions. This deserves a little bit of recognition." The 2010 Utah 100 list includes such brands as Skullcandy, Equity Real Estate, and Clearlink. About Pinnacle Security Pinnacle Security is an industry leader in providing quality residential and commercial security solutions to help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah and has sales offices throughout North America. For more information, please visit www.pinnaclesecurity.com About Mountain West Capital Mountain West Capital is the first organization in Utah to focus on entrepreneur success. The organization provides a platform for businesses to network and build relationships that will be helpful in promoting the business climate of Utah. They provide a dynamic flow of information that is useful talking and learning about capital formation and distribution. The organization provides networking activities to promote connections as well as educating and mentoring excellence. Finally, Mountain West Capital recognizes and rewards outstanding performance in the entrepreneurial world throughout Utah. About 100 Fastest Growing Companies in Utah The Utah 100 rankings are determined from thousands of eligible companies throughout the state representing all industries. The rankings are determined by the percentage of revenue increase from 2005 through 2009. Top Revenue Growth winners have the largest dollar amount of revenue growth over the same five-year period. The Emerging Elite are selected from among companies with less than five, but more than two years of operation that show significant promise for future success. Pinnacle Security Becomes First Corporate Sponsor of "Sustain Haiti"Company Holds 5K, Raises Additional $20,000, Bringing Total Raised to $46,000; Donations to Provide Supplies and On-Site Aid to Communities in HaitiOREM, UT - (November 9, 2010) - Pinnacle Security, a leader in the residential and commercial security market, today announced it will become the first corporate sponsor for "Sustain Haiti," a non-governmental organization (NGO), dedicated to helping rebuild communities in Haiti. The sponsorship falls under the recently announced "Pinnacle: Securing Hope" philanthropic initiative, created to provide employees opportunities to serve. One of the first organizations chosen under the initiative, "Sustain Haiti" has a strong commitment to ongoing development with a focus on education as well as providing supplies to help meet immediate basic needs. "'Pinnacle: Securing Hope' was created with a strong commitment to community service," said Kelly Walker, CEO, Pinnacle Security. "Sustain Haiti is focused on creating and rebuilding the elements of a community that will allow the region to function long term. It is a perfect match for our objectives and will provide opportunities for individuals to volunteer in Haiti as well as well as contribute funds and supplies. We are pleased to be part of those efforts." Pinnacle Security has instituted a variety of fund raising vehicles for the project including a 5K race that was planned in conjunction with a Utah Valley University student club. The event took place Saturday, November 6 and raised more than $20,000, bringing the total funds raised for Sustain Haiti to $46,000. More than 1000 hours were donated by 57 Pinnacle employees to support the race along with more than 300 participants running the 5K. In January, a group of Pinnacle employees will travel to Haiti on their own funds to determine, along with directors from "Sustain Haiti," the best use of funds and then work to implement the project. "Pinnacle Security is a great sponsor for our program. The funds will help provide supplies, donations as well as volunteers and we are pleased for the opportunity to have them as our first corporate sponsor," said Nadmid Namgur, Executive Director of Sustain Haiti. "There is a long road ahead; recovery in Haiti will take several years. With Pinnacle's support and that of others, we can offer hope to the people of Haiti and ultimately offer a better future." "Sustain Haiti" has six established objectives:
To learn more about Sustain Haiti, visit http://pinnaclesecurity.com/haiti.php Pinnacle Security Appoints Stuart Dean as Vice President of Corporate Communications"Pinnacle: Securing Hope" Program Incorporates Additional Opportunities to Serve National and International CommunitiesOREM, UT - (November 8, 2010) - Pinnacle Security, a leader in the residential and commercial security market, today announced the appointment of Stuart Dean as Vice President of Corporate Communications. In this newly created position, Dean will be responsible for overseeing the company's corporate communications strategies including the development of public relations initiatives, media relations, corporate advertising, social media campaigns, customer marketing programs and other key corporate initiatives. Dean will report to Chief Operating Officer Steve Hafen. "We are pleased to make this key addition to the management team," said Hafen. "In order to further support our growth, it was important to bring strong talent and presence to this position. Stuart's experience and expertise in communications as well as his experience in the home security industry will be a significant asset as we advance Pinnacle's industry leadership position even further." Dean brings with him over 20 years of executive level corporate communications, sales and marketing experience. Most recently, Dean served as the Director of Corporate Communications for APX Alarm where he was responsible for the company's external and internal corporate communications programs. Previously, Dean also served as SVP of Sales for the Americas with PR Newswire in addition to providing public relations and marketing consulting services throughout his career. "I am excited to join the Pinnacle Security management team. I have been impressed with Pinnacle's growth and leadership in the residential security market," said Dean. "They are clearly committed to increasing the overall satisfaction and value they provide to their growing customer base. I look forward to developing and advancing the company's marketing and communications strategies." Dean received a B.A. degree in Communications with an emphasis in Public Relations from Brigham Young University. Pinnacle Security Launches Company-Wide Philanthropic Initiative"Pinnacle: Securing Hope" Program Incorporates Additional Opportunities to Serve National and International CommunitiesOREM, UT - (October 19, 2010) - Pinnacle Security, a leader in the residential and commercial security market, today announced the launch of "Pinnacle: Securing Hope," a company-wide philanthropic initiative designed to impact lives and communities both close to home and abroad. "Providing security and peace of mind in the communities where we operate is our top priority," said Kelly Walker, CEO, Pinnacle Security. "Enriching individuals and communities that need it most is a natural extension of our mission to further opportunities for our company and our employees. We are excited about the 'Pinnacle: Securing Hope' program and expect it to grow and evolve, allowing us to continually assist individuals in need." The new initiative is designed to provide support and aid to those in need across the U.S. and around the world. The first phase includes active service and support in developing countries as well as an education and scholarship program for students in the company's own community. Through the "Pinnacle: Securing Hope" initiative, Pinnacle and its employees will dedicate funds, time and resources to various causes in the U.S. and other countries. In the coming weeks, relief efforts will focus on Haiti and Honduras. Pinnacle sales representatives and employees will travel to communities within those areas where they will donate time and materials to help rebuild neighborhoods and communities that have continued needs resulting from recent natural disasters. "Pinnacle's employees have always engaged in serving communities in this country and others," said Steve Hafen, COO, Pinnacle Security. "It was appropriate to bring those initiatives under one umbrella to further support each and every endeavor. We are proud of the dedication our company and our sales teams have shown by serving communities locally and internationally." "'Securing Hope' is Pinnacle Security's way of being involved in the world around us and doing something to help those in need," said Scott Carter, Senior Director, Human Resources, Pinnacle Security, who will head the initiative and coordinate events and information for Pinnacle. "We encourage everyone to do their part to help make the world a better place." More information on programs in Haiti and Honduras can be found online or on Facebook by searching for "Pinnacle: Securing Hope." Pinnacle Security Wins Speech Technology Magazine's 2010 Implementation AwardAdoption of Advanced Technology Provides Additional Services for Pinnacle CustomersOREM, UT - (September 20, 2010) - Pinnacle Security, a leader in the North American residential security market, today announced it has won Speech Technology magazine's 2010 Implementation Award for its use of Productive Workforce and Seamless Customer Service applications -- software that allows the company to maximize its staffing capabilities. "We are pleased to be chosen for this award," said Steve Hafen, chief operating officer, Pinnacle Security. "Our key focus is providing our customers with the best experience possible. These technologies allow us to reduce wait times for our customers while increasing our efficiency, allowing us to continue to better serve our customers." The company has recently expanded its real estate footprint in its Lindon, Utah call center facility to over 36,000 square feet and has increased its employee base in conjunction with adding several new technologies that will enhance Pinnacle's ability to serve its customers. "The technologies we have adopted enable our industry-leading quality assurance process which serves our primary focus, our customers," said William Pratt, senior director customer care, Pinnacle Security. "This is another step in ensuring that our customers receive the best service from the very first interaction." Recipients for the award were determined through an extensive process and proprietary rating formula that involves collecting industry analyst and consultant reviews, financial and corporate information, product and functionality assessments, and scores based on their importance to current and potential customers. Pinnacle Security Recognized by Inc. Magazine as One of America's Fastest Growing Private CompaniesCompany Captures Market Share, Provides Industry-Leading Customer ServiceOREM, UT (September 9, 2010) - Pinnacle Security, a leader in the North American residential security market, today announced it has been selected by Inc. magazine as one of the Inc. 5000, an exclusive ranking of the nation's fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy -- America's independent-minded entrepreneurs. In addition to Pinnacle Security, music website Pandora, convenience store chain 7-Eleven, and Radio Flyer, maker of the iconic children's red wagon, are among the prominent brands featured on this year's list. "We are pleased to have the honor of being included in the Inc. 5000," said Kelly Walker, CEO, Pinnacle Security. "We have focused on providing advanced technology, reasonable prices and great customer service, which has allowed us to maintain our current customer base while capturing new market share. We are proud to be in the business of helping people protect their homes and families and look forward to another year of growth." Pinnacle Security has developed and grown its business despite the difficult economic environment. The company worked with its longtime partner, GE Security, to bring a new touch screen to market, added a new call center facility and invested in new technology and personnel to provide customers with advanced technology and industry-leading customer service. "The leaders of the companies on this year's Inc. 5000 have figured out how to grow their businesses during the longest recession since the Great Depression," said Inc. president Bob LaPointe. "The 2010 Inc. 5000 showcases a particularly hardy group of entrepreneurs." Pinnacle Security was ranked 36th in the industry for growth and 1544th overall in the Inc. 5000. About Pinnacle Security Pinnacle Security is an industry leader in providing quality residential and commercial security solutions to help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah, and has sales offices throughout North America. For more information, please visit www.pinnaclesecurity.com. About Inc. Magazine Founded in 1979 and acquired in 2005 by Mansueto Ventures LLC, Inc. (www.inc.com) is the only major business magazine dedicated exclusively to owners and managers of growing private companies that delivers real solutions for today's innovative company builders. With a total paid circulation of 712,647, Inc. provides hands-on tools and market-tested strategies for managing people, finances, sales, marketing, and technology. Visit us online at www.inc.com. About the Inc. 500|5000 Conference Each year, Inc. and Inc.com celebrate the remarkable achievements of today's entrepreneurial superstars -- the privately held small businesses that drive our economy. The Inc. 500|5000 Conference & Awards Ceremony brings together members of the Inc. community, both a new class of Inc. 500|5000 honorees and the list's alumni, for three days of powerful networking, inspired learning, and momentous celebration. Please join us September 30-October 2, 2010, at the Gaylord National Resort and Convention Center in National Harbor, Maryland, located minutes from downtown Washington, D.C. For more information about the 2010 Inc. 500|5000 Conference & Awards Ceremony and to register, visit www.inc500conference.com or call 866-901-3205. Pinnacle Holdings Group Taps Sean Forrest as New CFOForrest to Bring Additional Expertise to the Management TeamOREM, UT - (September 1, 2010) - Pinnacle Holdings Group, owner of Pinnacle Security, a leader in the North American residential security market, today announced the appointment of Sean Forrest as Chief Financial Officer. Forrest will be responsible for Pinnacle Holdings Group while Jason Knapp, current CFO, will be responsible for the security alarms division. "We are excited to welcome Sean to the Pinnacle team," said Kelly Walker, CEO, Pinnacle Security. "Our goal is to create an industry-leading security company in all phases including growth, customer service, technology and compliance. Our initiatives to date have focused on these objectives and have been very effective. We currently hold more than 160,000 accounts and maintain a strong rate of customer satisfaction. The addition of Sean Forrest to the team is another step forward in building our leadership team to meet our future growth." Forrest has extensive experience in the security industry, serving as CFO of one of the industry's largest and most successful companies and developing lending groups that specialize in the security alarm industry. Before joining the Pinnacle team, Forrest was Managing Director at the Privatebank, and has also served as CFO for HSM Electronic Protection Services, Inc. as well as Senior Vice President at Lasalle Bank. Forrest holds a master's from Northwestern University's Kellogg School of Management and a bachelor's from the University of Illinois. "Pinnacle is a dynamic company that is poised to move to the next level," said Forrest. "With a strong private equity partner and a talented management team in place, I am pleased to have the opportunity to work with this company as it continues to capture new ground in the industry." Pinnacle Security Reaches Settlement With New York Attorney General's OfficeSecurity Company Continues Implementation of Industry-Leading Compliance InitiativesOREM, UT - (August 12, 2010) - Pinnacle Security, a leader in the North American residential security market, agreed to a settlement with the New York Attorney General's office to address circumstances in New York state that pre-date sweeping compliance initiatives implemented by Pinnacle Security throughout the past year. "The conclusions from the attorney general's office are not reflective of our business today as our representatives are now bound by the industry's strongest compliance protocols," said Kelly Walker, CEO, Pinnacle Security. "Tactics practiced by a few sales representatives were never sanctioned, encouraged or allowed by Pinnacle. It is an ongoing industry challenge to eradicate these tactics but our data indicates that we have made significant progress toward eliminating these practices and individuals from our business." Pinnacle Security has invested heavily in personnel, systems and training over the past 18 months in building a compliance process that includes a quality assurance call to each new customer to verify and confirm contract terms, validate obligation amounts and verify the absence of an existing contract with another home security firm. The compliance systems also allow for anonymous reporting of problem behavior by team members. "There were situations historically that prompted a comprehensive restructuring of our compliance protocols," said Lance Lehnhof, General Counsel, Pinnacle Security. "It is unfortunate that the actions of a few have so negatively affected the perception of our industry and our company but our compliance protocols are working and we are encouraged by current data and look forward to supporting our strong and growing base of satisfied customers." Law enforcement officials and home owner's insurance providers recommend individuals purchase and keep an active security system as such systems are a strong deterrent to potential burglars in addition to a way of contacting emergency personnel in the event of a fire, flood or medical situation. In recent years, Pinnacle has provided more than 275,000 home-owners with quality security solutions that address these security needs at competitive prices in the U.S. and Canada. Pinnacle Security Systems Proven to Deter CrimeBurglary String Thwarted Because of Advanced System; Customer Case Studies Highlight Benefits of Pinnacle Home Security SystemsOREM, UT -(July 23, 2010) - Pinnacle Security, a leader in the North American residential security market, today released two case studies highlighting the proven personal and protective benefits of its home monitoring systems. The studies credit Pinnacle with ending a string of burglaries and highlight their quick call response time. With nearly 20,000 fires and more than 2 million burglaries occurring nationwide each year, Pinnacle Security customers have shared experiences where their homes were protected by the company's security solution. The experiences, which have been compiled into case studies, also emphasize the multiple benefits of installing a security system, including reduced home insurance rates as well as increased protection. "These case studies show the peace of mind a security system can provide," said Kelly Walker, CEO, Pinnacle Security. "It is gratifying to provide a product that truly makes a difference in our customers' lives. Knowing their family, home and valuables are safe is very comforting for our customers. Pinnacle Security's mission is to protect the things that matter most." Serving customers across the country, Pinnacle's advanced equipment and monitoring services were credited in one of the case studies with ending a string of burglaries in a Seattle-area home. The homeowner, Kayla Young reported her home had been burglarized repeatedly before having her Pinnacle security system installed which ultimately deterred the criminals. Young said, "Because we had the Pinnacle security system, our house did not get burglarized. The alarm went off and they left. Nothing can replace your children and your family feeling safe and having peace of mind." In another case study, a police officer from Indiana expressed his satisfaction with Pinnacle's responsiveness and the safety he felt for his wife because of it. The officer, Dale Hensley, received a call from Pinnacle only 30 seconds after accidentally setting off his own system and knew his family would receive the help they needed quickly if a situation arose. "It gives me the peace of mind that the guys at work are going to be at my house very quickly to ensure everything is safe," said Hensley. "Most importantly, I know when my wife is home alone she is protected, and if something happens, help will be on the way immediately." The case studies, including more personal stories, videos and other materials can be accessed on Pinnacle Security's website at www.pinnaclesecurity.com. PINNACLE SECURITY AND GE SECURITY TO MARKET INNOVATIVE NEW TOUCH SCREENPinnacle to Deploy New Systems in 2010OREM, UTAH – January 12, 2010 – Pinnacle Security, a leader in the North American residential security market, today announced it will offer an innovative new touch screen developed by GE Security, Inc. with input from Pinnacle. The new product's sleek design and expanded functionality represent a significant step forward in providing consumers with the latest technology at a reasonable price level. More compact and easier to use than traditional security keypads, the touch screen includes exciting features offering significant value to consumers. Of these features, consumers can set up automation schedules through a web portal, arm and disarm the security system, and adjust the thermostat from the touch screen. Thus, with no extra effort, consumers may realize a reduction in utility bills by securing their homes. "It was apparent that previous security keypads needed a twenty-first century face lift both cosmetically and, more importantly, in functionality," said Kelly Walker, President, Pinnacle Security. "We are excited to be the first to market GE Security's touch screen and offer a product that will no doubt provide additional value to our customers." Pinnacle has been a long-time partner of GE Security and is excited to see GE's continued commitment and support in delivering products that consumers want. Pinnacle supplied GE engineers with detailed product requirements, a process known within GE as "Voice of Customer", to assist in the manufacture of the new touch screens. "Pinnacle's requirements included a concept that could sync with mobile devices and asked us to engineer and manufacture state-of-the-art control," said David Nark, Product Marketing Manager, GE Security. "We are excited about the new touch panel and are pleased to work with a security company as focused on innovation as Pinnacle. When we saw their product requirements and merged them with our own, we were confident that the result would be the next big thing in our industry, bridging both home security and automation together seamlessly." "Pinnacle is very excited to work with partners like GE Security and Alarm.com who are committed to providing increased customer value in the products they deliver," said Christopher B. Munday, Chairman and CEO, Pinnacle Security. "In 2010, we look forward to the continued execution of our mission to help individuals protect the things that matter most." The panel also incorporates features supplied by Alarm.com, a security industry leader in interactive and wireless services, providing consumers anywhere/anytime access to their security system through the Internet and mobile devices. Some of the highlights of the new product include:
About Pinnacle SecurityPinnacle Security is an industry leader in providing quality residential and commercial security solutions to help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah and has sales offices throughout North America. For more information, please visit www.pinnaclesecurity.com.About GE SecurityGE Security, Inc., a business of GE Enterprise Solutions (NYSE: GE), is a leading supplier of security and life safety technologies, with operations in more than 26 countries. GE Security offers one of the industry's broadest product portfolios, including access control, explosives and narcotics detection, fire detection, intrusion, key management and video surveillance. GE Security's products are used to protect people and property across a wide range of industries, including aviation, banking and finance, education, government and military, healthcare, law enforcement, residential, retail, stadiums and event venues, and transportation. For more information about GE Security, please visit www.gesecurity.com.About Alarm.comAlarm.com provides wireless and web-enabled security and activity monitoring technology to residential and commercial customers throughout the United States and Canada. Alarm.com's Operations Center processes millions of security events every day which are reported by Alarm.com systems used to monitor and protect houses, businesses, vacation properties, apartments, professional offices, restaurants, retail chains, model homes, data centers, and more. Alarm.com technology is compatible with security equipment made by GE Security and is offered exclusively through a network of over 1000 licensed and authorized Security Dealers nationwideMedia Contact: Jennifer Webb Coltrin & Associates (for Pinnacle Security) Jennifer_webb@coltrin.com 212.221.1616 FREE COMEDY SPORTS SHOW!Food! Prizes! Fun!Pinnacle Theater 1290 Sandhill Rd. Orem, UT. (801) 437-1020 Wednesday, Jan. 20th At 6:00 pm Bring a Friend! Read More The next big industry player?Golden Gate Capital: On a well-funded mission to build a 'global, fully integrated security company'By Martha Entwistle - 10.15.2009 SAN FRANCISCO—Golden Gate Capital, a quiet, behind-the-scenes player in recent years, made news with its recent acquisition of Devcon Security, and it's likely to be making more news soon, operating executive Christopher B. Munday told Security Systems News. Noting that Golden Gate, an $8 billion private equity firm, still has $4.5 billion of available capital, Munday said the "plan here is to keep building out and ultimately to build a global, fully integrated security company." Golden Gate, he said, wants to be "in control of everything, creating accounts, [providing] equipment, holding, servicing and monitoring accounts." Golden Gate in June of 2008 acquired Pinnacle Security, a summer-model company based in Utah. A September 2008 $150 million credit facility (with LaSalle/Bank of America) enabled Pinnacle to keep its accounts. Operations were beefed up there in October 2008, when Pinnacle bought the sales force and technical department of Icon Security, a smaller summer-model company in Utah. Two weeks ago, Golden Gate acquired Devcon Security. Munday and Robert Farenhem (CEO and president of Devcon) have said that there are no immediate plans to combine the two companies. However, Munday, who serves as chairman and CEO of Pinnacle Security, will join the board of Devcon as chairman, with the goal of looking at the synergies between the two companies. "We'll get the relevant people involved from both companies ... to explore areas of cooperation," he said. "We don't know how it will shake out," Munday explained. "We may find nothing, some things, or a lot of things" that can be done to "improve the synergies at the back end of the businesses." While Pinnacle, a summer-model company, and Devcon a traditional security company, have starkly different sales methods, there are likely lessons the companies can learn from each other, he said. In addition, Pinnacle will clearly be interested in Devcon's monitoring capabilities, Munday said. On the acquisition front, what kinds of security companies might Golden Gate be in the market for? Munday said another alarm company, a monitoring company, or a small technology company are all possibilities. John Gilligan, Golden Gate Capital principal added, "We tend to be very long-term, strategic-oriented investors; we seek out management teams to partner with and tend to acquire a number of businesses in the space." For example, Golden Gate acquired 70 different software companies in nine years. "We acquire competitors to scale the company, [to acquire] new product lines, to spread into new geographies. All of those obviously are applicable to the security space." (Originally posted at http://www.securitysystemsnews.com/?p=article&id=ss2009104N8G9c ) Pinnacle Security Reports Year of Record GrowthExpects to Continue Customer Growth, Increase Employment Opportunities in 2010OREM, Utah--(BUSINESS WIRE)--Pinnacle Security, a leader in the residential security market, announces a year of record growth, increasing residential installations by more than 60 percent. In a time when many companies are cutting costs and employees, Pinnacle Security is flourishing, hiring more staff, creating new partnerships and continuing to serve the community. "Building on the incredible growth we've seen in 2009," said Christopher B. Munday, Chairman and CEO, Pinnacle Security, "we expect to continue expanding through strategic partnerships with high-profile brands to drive innovation within the industry, provide greater access to the most-advanced technology in home security and raise the industry standard for compliance." Growth in 2010 will be built on strategic partnerships and processes that were initiated in 2009, including a partnership with Alarm.com, which enables Pinnacle Security customers to arm/disarm their systems from their phone, receive text messages when a problem is detected as well as other advantages. Further, new compliance and training initiatives will provide additional structure and alleviate process issues. "This has been a strong year," said Munday. "We have been able to create new jobs, help the local economy and provide benefits for our employees that are rare in these economic times." In addition to record growth, Pinnacle has created new programs and initiatives for its employees and the local community including college tuition funding programs and wellness programs as well as athletic sponsorships for local colleges and universities. "Our employees and our community are important to us," said Steve Hafen, COO, Pinnacle Security. "As we continue growing our customer base, we will provide additional employment opportunities and continue to participate in community sponsorships." As a full service security company, Pinnacle now provides alarm services to nearly 150,000 homes throughout North America and employs more than 2500 employees and sales representatives nationwide. About Pinnacle SecurityPinnacle Security is an industry leader in providing quality residential and commercial security solutions that help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah and has sales offices throughout North America. Founded in 2001, Pinnacle is a long-standing partner of GE Security, a wholly owned subsidiary of the General Electric Company (NYSE: GE). For more information, please visit www.pinnaclesecurity.com.Pinnacle Security Introduces A New Wellness Program For Its EmployeesOREM, UTAH (May 2009) – Pinnacle Security, an Orem based home and commercial security alarm company, recently took their mantra "Your Life. Secure." to a very literal level with the implementation of their Employee Wellness Program."The program was developed with our employees in mind," explains Christopher B. Munday, Chairman and CEO of Pinnacle Security. "Establishing a healthy work environment starts at the core. If our employees are happy and healthy they will feel and perform better," adds Munday. Pinnacle's wellness program facilities are located under one roof with their corporate headquarters and include a full gym, weight room, sauna, showers, lockers and full-length basketball court. Adam Christian, a Compliance Manager who has been with Pinnacle for nearly a year, has discovered the benefits of the wellness program. "I have more energy at work," says Adam. "With a busy lifestyle it is hard to fit working out into my schedule. Having an on-site fitness facility makes it easy for me to get a full workout and shower within my lunch hour," Adam adds. An additional asset to Pinnacle's program is its renowned professional trainer, David Stroshine. Not only is David a Certified Strength and Conditioning Specialist through the National Strength and Conditioning Association, but he has also trained such professional athletes as Fahu Tahi (Minnesota Vikings) and Fui Vakapuna (Cincinnati Bengals). "My vision for Pinnacle employees is to empower them with the knowledge and tools that will help them accomplish their health and fitness goals," explains David. "Overall, I want to create a lifestyle at Pinnacle that promotes health and productivity," adds David. All Pinnacle employees and their immediate families are eligible for voluntary participation in the new wellness program. Free one-hour health and wellness workshops are also conducted each month. From nutrition to exercise to general body wellness, the workshops provide something for everyone. In the near future a second phase of the wellness program will be implemented, which includes massage therapy and employee field trips that foster general activity and wellness. In a time where many companies are cutting costs and employees, Pinnacle Security is flourishing, hiring more staff and providing additional benefits to help improve the overall workplace and experience of its employees. About Pinnacle SecurityPinnacle Security is an industry leader in providing quality residential and commercial security solutions that help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah and has sales offices throughout North America. Founded in 2001, Pinnacle is a long-standing partner of GE Security, a wholly owned subsidiary of the General Electric Company (NYSE: GE), and of the Better Business Bureau. For more information, please visit www.pinnaclesecurity.com.Pinnacle Takes Its Sales and Marketing Expertise to the 4G Mobile WiMAX MarketClear Wireless LLC Signs Agreement to Outsource Door-to-Door Sales of Wireless Internet Services # # # About Pinnacle Security About Clear Wireless LLC Pinnacle Security Announces Key Community Sponsorships- Successful Utah company gives back to the community through sponsorships -OREM, UTAH (February 2009) - Pinnacle Security, a Utah based company that provides residential and commercial alarm systems, is giving back to its employees and the community by sponsoring Universities through academics and athletics, most recently becoming the premiere athletic sponsor at Utah State University. "Our partnership with Pinnacle Security has been a tremendous benefit to our campus and student population," said Landon Day, General Manager for Aggies Sports Properties. "The overall appearance of our sports facilities has improved; plus, Pinnacle's presence has really benefited our students on the great summer employment opportunities provided through Pinnacle." But Athletics isn't the only area in which Pinnacle is helping out; the company realizes that school can become as busy as a full-time job for many of its employees. "We do everything we can to provide students the opportunity to achieve enough success in the summer to provide for themselves financially throughout the school year," explains Christopher B. Munday, CEO of Pinnacle. "Overall, we recognize that college campuses benefit from more committed and responsible students as much as we do, and we are pleased with the opportunity to help with this endeavor," Munday adds. Additionally, many of Pinnacle's employees participate in Utah Valley University's Intramurals resulting in Pinnacle's recent donation of 350 high-quality jerseys as part of an effort to give back to its employees. UVU Intramural Director Beau Earls was thrilled by the donation and what it meant to his program. "I have never heard of another intramural league that is able to supply jerseys of this high quality to every participant," said Earls. "It's made things so much easier for the officiators and the teams were ecstatic to have these." Pinnacle Security - Supporting Employees Through University Sponsorship "We owe much of our success to our employees and the Utah community as a whole. Participating in community events and sponsorships like these provide a nice opportunity for Pinnacle to reciprocate," said Munday. Additional Universities supported by Pinnacle Security include Idaho State, BYU-Idaho, and Southern Virginia University. # # # About Pinnacle SecurityPinnacle Security is an industry leader in providing quality residential and commercial security solutions that help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah, and has sales offices throughout North America. Founded in 2001, Pinnacle is a long-standing partner of the Better Business Bureau. For more information, please visit: http://www.pinnaclesecurity.com. Review The Original Press Release at Pinnacle Security's Site Utah-Based Company Launches New Branding for New YearLocal company wants consumers and employees to feel "secure"OREM, UTAH (January 2009) - Utah-based Pinnacle Security, one of the nation's top residential and commercial security corporations, headquartered in Orem, Utah, is launching an updated version of the Pinnacle brand in an effort to further strengthen brand awareness and focus as the company looks to continue its expansion across the United States and Canada in the coming year. "We've achieved consistent growth through the years and we're excited about the future," said Christopher B. Munday, CEO of Pinnacle. "We felt like it was a great time to refresh the brand and grow further our brand awareness with a new look and slogan as we continue forward." Pinnacle executives said the new slogan, "Your life. Secure.", is the result of two questions: "How do we want our consumers to feel when they purchase a security system?" And, "How do we want our potential recruits to feel when they adopt Pinnacle's employment opportunity?" Munday said he hopes the new Pinnacle brand will deliver a message of assurance and confidence to Pinnacle consumers and employees alike. "We're still the same company we were before, but more than ever we want our customers to know we are watching out for them and they should feel safe with Pinnacle behind them," said Munday. "On the same note, we want our employees to know we are here to help them develop and secure their future." In addition to updated messaging, Pinnacle has recently posted a new state-of-the-art digital sign on Interstate-15 next to the corporate office in Orem. Pinnacle Security is an industry leader in providing quality residential and commercial security solutions that help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah, and has sales offices throughout North America. Founded in 2001, Pinnacle is a long-standing partner of the Better Business Bureau. For more information, please visit http://www.pinnaclesecurity.com. Review The Original Press Release at Pinnacle Security's Site Pinnacle Security Helping College StudentsPROVO, UTAH (January 13, 2009) - Utah-based residential security company, Pinnacle Security, continues to help thousands of local students pay for college – a company priority since its inception in 2001 – even during an economic downturn the Associated Press predicted, “could be the hardest hard times since the Great Depression.”“We are trying to combat the stress students are feeling in their pocketbooks as the cost of higher education continues to increase,” said Christopher B. Munday, CEO for Pinnacle.“ A college education is important – especially during times of economic pressure - and students shouldn’t have to sacrifice a degree to try to stay afloat.” According to the National Survey of Student Engagement, 66 percent of college seniors are working for pay off-campus. Although research shows working 15 or fewer hours a week can be positive for students, the American Council of Education found that working more than 20 hours tends to detract from the academic experience and jeopardize successful completion of a degree or certificate. Pinnacle strives to decrease that pressure with a summer direct sales program that can help students highly subsidize or totally pay “I always knew that I wanted to complete my college degree,” said Puck Herriford, a third-year Pinnacle sales representative and student at Utah Valley University, “and Pinnacle has provided me with the opportunity to do so debt free. I don’t know of too many students who can say that.” In addition to helping students pay for college, Pinnacle is also investing more into educating its sales representatives – mostly college-age students – about setting and reaching financial and career-oriented goals, and continues to see growth company-wide. # # # Pinnacle Security is an industry leader in providing quality residential and commercial security solutions that help individuals realize the peace-of-mind that comes from protecting the things that matter most. Pinnacle is headquartered in Orem, Utah, and has sales offices throughout North America. Founded in 2001, Pinnacle is a long-standing partner of the Better Business Bureau. For more information, please visit: http://www.pinnaclesecurity.com. Local Company Reports Growth at End of YearPROVO, UTAH (December 15, 2008) - The nation's down economy has seen a deterioration of jobs across the country, something some experts say is unlikely to turn around soon with the unemployment rate at a five-year high. Earlier this month, the Associated Press reported a near half-million jobs "virtually vanished" in November. But some Utah companies are still seeing positive results, including Utah-based Pinnacle Security, and hoping to help turn things around."At Pinnacle we feel like we've actually been able to help during these hard economic times," said Christopher B. Munday, CEO of Pinnacle. "We've been creating more jobs and bringing more people on board and hopefully that helps the local economy during these difficult times." Throughout 2008, Pinnacle employed more than 500 employees at their corporate office in Utah and another 1,500 sales personnel throughout the United States and Canada. Continued growth coupled with growth projections in 2009 have the company currently committing to additional facilities in Utah County. "While it is difficult to fully understand the impact the economic downturn will have on our business, we remain very optimistic that Pinnacle will experience significant growth in 2009," said Steve Hafen, COO of Pinnacle. "With this growth, it is likely that Pinnacle will be increasing hiring in the coming months." Golden Gate Capital and Pinnacle Security Announce Acquisition of Icon Security's Sales Force and Technical DepartmentOREM, Utah--(BUSINESS WIRE)--Pinnacle Security, a leading provider of residential and commercial security systems, and its equity partner, Golden Gate Capital, a San Francisco-based private equity firm with $9 billion under management, today announced that they will add the sales force and technical department of Icon Security, a Provo, Utah-based provider of residential and commercial security systems, to Pinnacle's existing sales and technical teams.For Pinnacle, this is another in a series of important recent developments that began in May 2008 with the announcement of a partnership with Golden Gate Capital. Then, last month, the company announced the closing of a $150 million senior debt facility with LaSalle / Bank of America and Wells Fargo Foothill that allows Pinnacle to maintain and service the customer relationships it creates through its sales force. "The addition of the Icon sales force and technical department will dramatically increase our growth rate and add further momentum to our business," said Christopher B. Munday, CEO of Pinnacle. "This is another important step in our long-term growth plan to become a full-service, international security company." Prescott Ashe, a managing director of Golden Gate Capital, added, "This is exactly the type of opportunity we were looking for when we partnered with Pinnacle in May. At Golden Gate Capital we currently have over $5 billion of capital available for identifying and acting on exciting opportunities like this one that help our partners differentiate themselves from their peers and become leaders in their industries." "Icon is very excited to partner with Golden Gate Capital and Pinnacle Security," said Jake Taylor, Icon's Director of Recruiting. "This relationship will help facilitate our growth as well as accomplish our goals as we look to the future. We are excited to work side by side and realize significant synergies as we combine our talent and leadership to become one of the largest home security providers in the nation." Ray Quinney & Nebeker acted as legal advisor to Icon and its management. Kirkland & Ellis provided legal advice to Pinnacle Security and Golden Gate Capital. About PinnaclePinnacle is a leading provider of residential and commercial security systems, focused primarily on direct sales. Pinnacle has sales offices in major metropolitan areas throughout the United States and is expanding internationally. Pinnacle is headquartered in Orem, Utah, where it operates its primary operational and recruiting facility. Pinnacle was founded in 2001. For more information, please visit http://www.pinnaclesecurity.com.About IconIcon Security is also a leading provider of residential and commercial security systems, focused primarily on direct sales. Icon is headquartered in Provo, Utah and was founded in 2000. For more information, please visit http://www.iconhomesecurity.com.About Golden Gate CapitalGolden Gate Capital is a San Francisco-based private equity investment firm with approximately $9.0 billion of capital under management. Golden Gate is dedicated to partnering with world-class management teams to invest in change-intensive, growth businesses. The firm targets investments where there is a demonstrable opportunity to significantly enhance a company.s value. The principals of Golden Gate have a long and successful history of investing with management partners across a wide range of industries and transaction types, including leveraged buyouts, recapitalizations, corporate divestitures and spin-offs, build-ups and venture stage investing.Pinnacle Security: http://www.pinnaclesecurity.com Icon Security: http://www.iconhomesecurity.com Golden Gate: http://www.goldengatecap.com | ||
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